I had a strong and very laser focus POSITIONING of what I wanted Younix to become and I made it a Mission Statement for me, my employees, investors and above all clients:
“To make never-seen before modular and multifunctional gym equipment creating unprecedented value and opportunity for Gym Owners, Trainers and Athletes that will radically revolutionize their professional and sport lives once and for all.”
Behind all of this is the result of our commitment to creating groundbreaking gym equipment, unlike anything seen before.
Our goal is to transform your training space by resolving equipment dilemmas, maximizing space, and delivering an impressive design – all in one seamless solution.
However, turning this vision into reality required a comprehensive commitment from every perspective. It's not just about crafting beautiful, functional, and innovative equipment; it's about ensuring that everything actually works!
While ideas and eloquent words guide our work and give meaning to what we do, the real difference lies in establishing intricate and effective work processes. These processes are crucial to ensuring that the product arrives exactly as purchased and on time – that's a whole different story.
Today, I want to share with you what goes on behind the scenes before we ship our equipment. This short video, shot by our production manager using his mobile phone, may seem ordinary, but it embodies our true dedication to the customer:
We meticulously assemble each machine one by one, conduct thorough checks and inspections, leaving nothing to chance.
And do you know why?
Because when the customer clicks that purchase button, they are putting their trust in us.
They've handed us the ball, and now it's our turn to play. We must show them who we really are and, more importantly, repay their trust.
As time goes on, we'll be bombarded with online advertisements, sellers knocking on our doors, and extravagant promises. There will be an increasing number of brands to choose from.
What kind of business should we expect in this scenario?
A relational business. We aim to create, develop, maintain, and optimize the relationship between the customer and our company, with the customer at the center, trusting in us.
At Younix, we work tirelessly to ensure that our equipment reflects our soul. A dissatisfied customer is a blow to the soul, which is why we are always ready to question ourselves when only the best is no longer sufficient.
Invest in Younix, investing in us: info@younix.it